Ofivelo is an Android app for organising an automotive workshop. It brings customers, vehicles, work orders, quotations, stock and reports together, so authorised team members can work with the same workshop information. It is designed for workshop owners, administrators and mechanics.
Your workshop administrator decides which screens and actions you can use. Follow the steps relevant to your role. Manage workshop work in the Android app and use this guide whenever you need help.
A typical job, from start to finish
01Add the customer
02Link their vehicle
03Prepare a quotation
04Record the work order
05Follow the job and documents
Your first steps
01
Register and sign in
Open Ofivelo on your Android phone and choose your language. Android 13 or later is required.
Open the app and choose your language. Select Register, enter an email you can access and create a password of at least 12 characters. Repeat the password and submit.
Open the Ofivelo confirmation email and enter its code in the app. Use the most recent code if you requested another email.
Sign in with your Ofivelo email and password. If you forget the password, enter your email on the sign-in screen and use the recovery option.
After signing in, open the Workshops tab and select the workshop you belong to.
If you are joining a team, check Invitations and accept the invitation for the correct workshop. Refresh the list if a new invitation has just been sent.
If you own a new workshop, choose Create workshop, enter its name and confirm. You become its administrator.
Complete the workshop details in Settings before preparing documents for customers, including the workshop name and contact information.
As the administrator, open the user/team area in Settings and go to invitation management.
Enter the email that your colleague uses for their Ofivelo account and send the invitation.
Your colleague signs in, opens Invitations in the workshop selection screen, accepts and selects your workshop.
Check the sent invitation list for its status. Use the three-dot menu to revoke a pending invitation when necessary, then assign the appropriate permissions to the member.
Open Quotations, use + and select the customer and vehicle. Describe the proposed work and enter mileage where relevant.
Add parts and labour lines, quantities and final prices. Review any discount and the total. If you itemise VAT, choose the applicable rate; it is already included in the prices and is not added again. A 0% rate requires a written explanation.
Set the validity date, payment terms and completion terms. Add customer-facing observations and choose Portuguese, English or Spanish for the PDF labels and message.
Save, open the three-dot menu and select View / send quotation. Preview the PDF and check workshop details, customer, lines and totals.
Choose Email for an addressed message with the PDF attached, or share it through WhatsApp or another installed app. Complete the send in that app.
Only confirm the quotation as sent after you actually send it. Record the customer’s acceptance or rejection when they communicate their decision.
Create the article in Parts, completing its description, reference and available price fields. Search for an existing part before adding a duplicate.
Open Stock. Use New stock entry to record incoming parts, quantities and the relevant supplier or document details.
Use the Reservations and Movements tabs to review reserved quantities and recorded changes. Use Adjust stock or Start inventory when those actions are available.
Review the parts used on jobs alongside stock records and check the resulting quantities.
For shared workshop data, team members must belong to and select the same workshop.
Connect to the internet to let pending changes synchronise. Check any sync notice or error before relying on another device’s copy.
If changes are missing, verify the workshop and permissions on both devices, refresh and allow synchronisation to finish.
As the administrator, use the backup tools in Settings to create a copy and store it somewhere safe outside the phone. Review the restore confirmation carefully before replacing current data.
Practical answers for everyday workshop questions.
What can I use Ofivelo for?
Use it to organise customers, vehicles, jobs, quotations, stock and workshop information with your authorised team. Start with a customer and vehicle, then record the work.
Create your Ofivelo account and confirm your email. If you are a mechanic, accept your workshop invitation. If you manage a new workshop, create it and complete its details before adding your team and first job.
I did not receive the confirmation email. What should I do?
Check the email entered during registration, including spelling and the domain. Search your inbox and spam folder for Ofivelo. Wait at least one minute before resending and enter the most recent code. If it still fails, contact support with the email and the message shown in the app.
Do I need to create a workshop to join my employer’s team?
No. Register or sign in with your own Ofivelo account, accept the invitation and select the existing workshop. Creating another workshop would give you a separate workspace.
Ask the administrator to check that it was sent to your Ofivelo account email. Refresh Invitations in the workshop selection screen. Check whether the invitation is pending, expired or revoked; the administrator can check its status.
The number is already associated with a customer or the entered details need correction. Search for the existing record and edit it, or correct the tax number in the form. Do not create a duplicate customer to work around the message.
Screen access and actions depend on your assigned permissions. Delete appears inside the three-dot menu where the screen supports it. Ask your workshop administrator to review your profile.
Save the completed quotation, open its three-dot menu and choose View / send quotation. Check the PDF, choose email or another sharing app and complete the send there. Opening the share menu does not send the document.
Internal quotation notes are excluded from the customer PDF and message. Public observations, line descriptions and conditions are included, so review them before sharing.
No. The customer quotation proposes work, prices and conditions. It is separate from invoicing. Review the applicable invoicing requirements before issuing a financial document.
Can deleted customers, vehicles or jobs be recovered?
The administrator can recover eligible records in Settings → Deleted records for 30 days after deletion. Contact the administrator promptly if you deleted the wrong record.
Check that both accounts selected the same workshop, have the necessary access and are online. Review sync errors and allow pending changes to finish. The local/offline edition does not synchronise between phones.
Where do I check whether Premium is active or what I have paid?
The administrator can check Settings → Plan for the current status, available dates, payment history and the masked payment method. Refresh the information and contact support if it cannot be loaded.
How do I change language or request account deletion?
To change language, open Settings → Language. To request account deletion, use the Delete account page linked in this website’s footer and send the request from the email associated with your Ofivelo account.
Tell us which screen you were using, what happened, your app version and phone model. For login issues, include your account email. Never send passwords, verification codes or full card details.
Ofivelo